All of our shipping is tracked. You will receive confirmation of your tracking number once your order has been shipped.Orders are processed and shipped Monday - Friday between 9am and 5pm and 11am - 12pm Saturday, excluding UK Bank Holidays.

If you are purchasing outside of the UK you may be subject to import duties and taxes, which are issued once the package reaches your country. Any additional charges for customs clearance must be covered by you as we have no control over these charges.

Canada Post Update

Canada Post has been on strike since 15th November 2024. The duration of this industrial action is not known at this stage. At this time RoyalMail and ParcelForce are dispatching to Canada. Please be aware that all items are being held until the end of the strike action and to expect significant delay. We will update you here when we have any more information.

Black Friday Orders

Due to increased demand during the Black Friday period, we have temporarily suspended our 24-hour shipping service to ensure all orders are processed and fulfilled as efficiently as possible. Standard shipping times will apply to all orders during this period.

Additionally, for orders being shipped to Canada, please be advised that delays may occur due to ongoing postal strikes beyond our control. While we are working hard to dispatch your orders promptly, these external factors may impact delivery timelines.

We appreciate your understanding and patience as we navigate this busy season and strive to deliver your orders as quickly as possible. If you have any questions or concerns, please don’t hesitate to contact our customer support team.

Thank you for shopping with us!